Avian | Transport Management System (TMS)

Avian, one of Indonesia’s leading paint and coatings manufacturers, operates a nationwide distribution network that spans 142 branches, 1,500 vehicles, and more than 15,000 daily orders. Despite its scale, the company faced growing inefficiencies as each region managed deliveries independently. Route planning, dispatch, and reporting were handled manually, creating data silos and inconsistent service quality. Empty miles increased, on-time delivery rates dropped, and teams spent more time reacting to problems than improving performance.

Avian implemented QuantumByte’s Transport Management System (TMS) to bring every delivery operation into one connected platform. The system combines dynamic route optimization, capacity and load rules, and live traffic data with auto-dispatching, electronic proof of delivery, and real-time ETA tracking. SLA breach alerts and branch scorecards ensure accountability, while standardized exception workflows help teams recover quickly when disruptions occur

Avian’s TMS unifies nationwide delivery into a single operating platform, with 142 branches, 1,500 vehicles, and more than 15,000 daily orders handled with fewer empty miles and tighter SLAs. Dispatchers move from firefighting to forecasting, on-time performance improves, and finance gains real-time cost-per-route visibility. What used to take siloed teams and manual coordination now runs as one synchronized network.